Free tools and DriverHQ Pro
These plan details describe the upcoming App Store release. Basic GPS and manual mileage, trip history, trip details and edits, simple earnings totals, Eat Well guides, Settings, account controls and support remain free.
DriverHQ Pro includes Offer check and its calculator, new receipt attachments, detailed reports with CSV export, and trip backup export and restore/import, along with Nearby, Search and Saved stop tools. The U.S. plans are $7.99 per month or $99 per year. These Pro tools are included in the existing three-day app trial, separate from any Apple subscription introductory offer.
If Pro expires
Your existing trip records and attached receipts remain accessible for free if Pro ends. You can view, save to Files and remove receipts already attached. A subscription lapse does not delete your data; new receipt attachments and the other Pro actions require active Pro access. You can continue basic GPS and manual mileage, view and edit trips, and see simple earnings totals. Adding new receipt attachments, using Offer check, creating detailed CSV reports, and exporting or restoring/importing trip backups require Pro.
What to include
Describe what happened, the steps to reproduce it, your iPhone or iPad model, iOS version and Driver HQ version. Attach a screenshot only after checking it for private details. Never send passwords, verification codes or payment-card details.
Account access and recovery
Use the password recovery option on the Customer Portal sign-in screen. Request a new code if one expired, and check your spam folder. A local driver profile and your optional online account are separate.
Purchases and restoration
Use Restore Purchases on the app’s subscription screen while signed into the Apple Account used for the purchase. Manage or cancel subscriptions in iOS Settings → your name → Subscriptions. Removing the app or deleting a Driver HQ account does not cancel an Apple subscription.
Apple handles payment and refund requests: request help from Apple.
Export or delete your data
Detailed trip reports with CSV export, trip backup export and trip restore/import require Pro. Your local profile export, online account export and data-deletion controls remain separate from those Pro actions. Existing records stay viewable for free.
Use Settings → Export Local Data for your local profile, vehicle and saved stops. Use Settings → Mileage & earnings → Export for mileage and work records as CSV. Use Customer Portal for your online account export and password-confirmed account deletion. Settings → Privacy & Data → Delete All My Data removes local profile, vehicle, saved stops and mileage/work records; previously uploaded iCloud records and online accounts are separate. See the privacy policy for details.
Mileage and work records
Basic GPS and manual mileage, trip history, details and edits, and simple earnings totals remain free. Offer check, new receipt attachments, detailed reports with CSV export, and trip backup export and restore/import are Pro tools.
Start a trip before driving, while parked. Allow precise location when prompted. Pause or end tracking only when safely stopped. Weak GPS, force-quitting the app or restarting the device can leave gaps; those gaps are excluded from distance. Compare the estimate with your odometer when accuracy matters. You can review trips and enter work type, earnings, costs and notes after driving. Records stay on your device. Drive → Trip history & earnings opens your trips and simple earnings totals. With Pro, Drive → Detailed reports & CSV opens detailed reports and CSV export. Recover an untracked trip accepts your distance or odometer records; completed-trip corrections require a reason and preserve the original GPS estimate. Expense receipts accept JPEG, PNG or PDF files, up to 5 MB each and 10 per trip. Enter expense amounts separately. Drive → Back up & restore trips exports selected completed trips, amounts, corrections and receipts as JSON and restores missing trip IDs without overwriting existing trips. Keep this private backup as well as a readable CSV before deleting records. Enter actual amounts manually. Net earnings are entered gross earnings minus entered costs, not a tax calculation. Drive shows your completed work summaries and optional weekly net goal. Offer check includes payout after platform fees, pickup/job/return miles, travel/waiting time and your entered vehicle and extra costs. Actual earnings can differ. Reminders and lock-screen trip status are optional; they do not start or stop recording for you.
Location, offline guides and directions
Enable location for nearby results, or browse bundled Eat Well guides without location. Live results need an internet connection; cached results may be stale. Confirm current restaurant information and check your route in Apple Maps. Use the app only when it is safe to do so.